User Privacy

QuickBot Pro – Privacy Policy At QuickBot Pro, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our WhatsApp Official Business API and AI Chatbot services. By accessing or using our services, you agree to the terms described in this Privacy Policy. 1. Information We Collect A. Business Information We may collect: Business name Business ID/registration details Contact information (email, phone number) WhatsApp Business API credentials Payment or billing details B. User Data When you interact with our platform, we may collect: Login information and account credentials Device information (IP address, browser type, operating system) Usage logs and activity tracking for security and optimization C. Customer/End-User Data To deliver WhatsApp messaging and chatbot services, we may process: Customer names, phone numbers, and message content Chat history and interaction logs Opt-in/consent information We only process this data on your behalf and do NOT use it for our own purposes. 2. How We Use Your Information We use collected data to: Provide access to the WhatsApp Business API and chatbot services Verify your identity and manage your account Improve service performance, features, and reliability Provide customer support and technical assistance Process payments and generate invoices Prevent fraud, abuse, or unauthorized access Ensure compliance with WhatsApp and legal regulations We do not sell or trade your personal or business data. 3. How We Protect Your Data QuickBot Pro employs strict security measures including: Encrypted data transmission (SSL/TLS) Secure cloud infrastructure Permission-based access controls Regular security audits and vulnerability checks We make every effort to safeguard your information but cannot guarantee 100% security due to the nature of internet-based communication. 4. Sharing & Disclosure We may share your information only with: WhatsApp/Meta Platforms (as required for API operation) Trusted service providers (hosting, payment gateways, CRM integrations) Legal authorities if required by law, court order, or investigation We do not share your data with advertisers or unrelated third parties. All third-party providers are bound by confidentiality and security obligations. 5. Data Retention We retain your information only as long as necessary for: Service delivery Billing and accounting Legal and regulatory requirements Security and fraud prevention You may request deletion of your account and associated data at any time. 6. Customer/End User Responsibility As a business using our platform, you are responsible for: Obtaining proper consent from your customers before messaging them Ensuring compliance with privacy laws (GDPR, local regulations) Managing and deleting customer data when required QuickBot Pro processes this data solely on your behalf. 7. Cookies & Tracking Technologies We may use: Cookies Session tokens Analytics tools These help improve user experience, security, and platform performance. You can disable cookies in your browser settings, but certain features may stop functioning. 8. International Data Transfers Your information may be stored or processed on secure servers located in different countries. We ensure that all international transfers comply with applicable data protection laws. 9. Your Rights Depending on your location, you may have the right to: Access your personal data Correct inaccurate information Request data deletion Restrict processing Download/export your data To exercise these rights, contact us using the details below. 10. Updates to This Privacy Policy QuickBot Pro may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date. Continued use of our services means you accept the updated policy. 11. Contact Information If you have questions or concerns regarding this Privacy Policy: 📧 Email: support@quickbotpro.com 🌐 Website: www.quickbotpro.com